Saturday, September 11, 2010

Lazy People

Having toured lots of factories in a developing country, an Australian management consultant told the government officials who had invited him: “My impression as to your cheap labour was soon disillusioned when I saw your people at work. No doubt they are lowly paid, but the return is equally so; to see your men at work made me feel that you are a very satisfied easy-going race who reckon time is no object. When I spoke to some managers they informed me that it was impossible to change the habits of national heritage.”
This Australian consultant was understandably worried that the workers of the country he was visiting did not have the right work ethic. In fact, he was being rather polite. He could have been blunt and just called them lazy. No wonder the country was poor – not dirt poor but with an income level that was less than a quarter of Australia’s.
For their part, the country’s managers agreed with the Australian but were smart enough to understand that the “habits of national heritage”, or culture, cannot be changed easily, if at all. As the 19th-century German economist-cum-sociologist Max Weber opined in his seminal work, The Protestant Work Ethic and the Spirit of Capitalism, there are some cultures like Protestantism that are simply better suited to economic development than others.

The country in question, however, was Japan in 1915.

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